1. Right to Return

Under the EU Consumer Rights Directive, you have the right to return products for any reason within 14 days of receiving them. This period starts from the day after you receive the products.

2. Return Conditions

To be eligible for a return, the products must:

Stay in their original packaging.

Not be opened or damaged.

With all original tags attached.

3. Return Process

To return an item, please follow the steps below:

Log in to your account and submit a return request, or contact our Customer Service team at [email protected].

We will send you a Return Authorization Number and a return address.

Pack the item securely and return it to the address specified with the Return Authorization Number.

4. Refund Processing

Once we receive and inspect the returned item, we will process the refund within 14 days. Refunds will be made to the original payment method. Please note that shipping costs are not refundable unless there is a quality issue with the item.

5. Exchanges

If you need an exchange, please specify the size or color you require in your return request. We will ship you a replacement upon receipt of the returned item.

6. Contact Information

If you have any questions, please contact our customer service team at [email protected]